TERMS and CONDITIONS

ORIGIN HEALTH AND WELLNESS PTY LTD
ABN: 96 686 160 118
Last Updated: May 15, 2025

1. INTRODUCTION

By accessing or using services provided by Origin Health and Wellness Pty Ltd (ABN: 96 686 160 118), trading as "The REAL Weight Loss Coach" and "How To NOT Get Sick And Die" podcast ("we," "us," "our"), you agree to these Terms. If you disagree, do not use our Services.

2. HEALTH AND NUTRITION DISCLAIMER

  • Our Services are for informational and educational purposes only, not medical advice.

  • No professional medical/therapeutic relationship is created through your use of our Services.

  • No guaranteed results; outcomes vary based on individual factors.

  • Consult healthcare professionals before making health changes.

  • We do not diagnose or treat medical or mental health conditions.

  • Not suitable for crisis support—if in crisis, contact emergency services (000) or Lifeline (13 11 14).

3. SERVICES AND PAYMENTS

Prices in AUD unless stated otherwise and subject to change.

We accept payments through Stripe and PayPal.

Recurring payments for subscriptions will continue until cancelled according to our policies.

4. REFUNDS AND CANCELLATIONS

  • High-ticket programs: Refunds within 28 days of first payment.

  • Smaller purchases: Refunds within 7 days of purchase.

  • Consistency Club: 4-week cancellation notice required.

  • No partial refunds for unused portions of a billing period.

5. ACCESS AND INTELLECTUAL PROPERTY

  • Access duration as specified at purchase.

  • You are responsible for account security and technical requirements.

  • All content and materials are our intellectual property and protected by law.

  • Upon purchase, you receive a limited, non-exclusive license for personal use only.

  • You may not copy, reproduce, distribute, or create derivative works from our content.

6. PROHIBITED CONDUCT

You may not:

  • Use our Services for illegal purposes

  • Violate third-party rights

  • Share your account or access credentials

  • Interfere with our Services

  • Harass other users

  • Reproduce or sell our content

7. COMMUNICATION

We may contact you via email, SMS, WhatsApp, Circle, Facebook Messenger, Slack, or phone. You consent to receive electronic communications from us.

8. PRIVACY

  • We collect and store your information through CRM systems.

  • We do not share your information with third parties except as necessary for services or as required by law.

  • You can view our privacy policy.

9. LIABILITY LIMITATIONS

  • Services provided "as is" without warranties.

  • Our liability for any claims shall not exceed the amount you paid for the specific service.

  • We are not liable for indirect, incidental, special, or consequential damages.

10. DISPUTE RESOLUTION

  • These Terms are governed by the laws of Victoria, Australia.

  • Disputes will be resolved through: (1) informal negotiation, (2) mediation, (3) legal proceedings.

11. CHANGES AND TERMINATION

  • We may modify these Terms at any time.

  • We may terminate your access immediately for any breach of these Terms.

12. CONTACT INFORMATION

Origin Health and Wellness Pty Ltd

ABN: 96 686 160 118

Email: [email protected]

© Copyright. 2025 Origin Healthy and Wellness Pty Ltd - All Rights Reserved.